GreyStone Amphitheater
City Sponsored Special Event
Policies & Procedures

Can we set up our chairs early?

• Chairs are not allowed to be put out at the Amphitheater until gates open for an event.
• Chairs may be moved and/or blocked for production and concession load in.
• We are not responsible for chairs that have been moved by members of the public.
• Roped-off areas will be taken down.

What is not allowed at the Amphitheater?

• No saving large areas with ropes, caution tape, tarps, blankets, etc. Individual chairs only.
• No smoking or use of illegal drugs.
• No glass bottles or containers.
• No outside food or beverage will be permitted, except one sealed bottle of water per person.
• No coolers, totes, bags, or purses.
• All tables are prohibited.
• No sitting or standing in/on aisleways, stairs, and walls.
• No helium-filled balloons or flags of any kind.
• No large shade/patio umbrellas. Handheld umbrellas are not allowed during the show.
• Anything that detracts from the entertainment value of the show to other participants is not allowed.
• No drones, laser pointers, recording devices, bullhorns, or noisemakers.
• No fireworks, confetti, flying objects such as, but not limited to, projectiles, beach balls, or frisbees.
• No pets except as aids to persons with disabilities.
• No skateboards, bikes, or inline skates.
• Personal property that is a potential hazard to others is not allowed.
• No fires, open flames, charcoal/gas barbecue grills, fuel-powered lanterns, camping, hammocks, and “tailgating”.
• No littering, gambling, loitering, picketing, or soliciting.
• Pamphlets, inserts, advertising matter, political handbills or the like are not allowed.
• No solicitation of goods and services.
• Drunken or unruly behavior will not be tolerated, and guests may be escorted from the premises by private security and/or police. You may be asked to leave the premises for failure to follow the rules. Please report problems to police or Amphitheater personnel.
• Any other items, not limited to this list, will be based on staff discretion.

What is allowed at the Amphitheater?

• One sealed bottle of water permitted per person.
• Strollers and wagons for small children.
• Lawn chairs, beach chairs, and bag chairs are allowed.
• Clear bags, not to exceed 12” x 6” x 12”.
• Service Animals accompanying persons with disabilities.

Are tables available to rent, reserve or purchase at the concert?

• No, the tables in the reserved section of the Amphitheater are designated for Sponsors.
• See our website for sponsorship opportunities.

What is the address for the amphitheater?

• It is located at 6840 Church Street, Douglasville, GA 30134.

Is there a charge for attending events coordinated by the City of Douglasville?

• No, they are free events, but registration is required.

Do we need tickets to get in?

• Yes, tickets will be available on Eventbrite.

Is it necessary for children and infants to have a ticket to enter the concert?

• Yes, it is necessary for all individuals, regardless of age, to have a ticket to enter the concert. This policy ensures that venue capacity is accurately managed and that everyone can enjoy the event safely and comfortably.

Does the waitlist guarantee a ticket?

• Tickets will be released to attendees on the waitlist, when/if they become available.

Can I bring my pet?

• No, pets are not allowed during events at the amphitheater, except as aids to persons with disabilities.

Is there food available?

• Yes, concessions are on site and restaurants are within walking distance of the Amphitheater.

Can I bring my own cooler?

• No, coolers are not permitted.

Is alcohol allowed at the Amphitheater?

• There are several sites throughout the Amphitheater that will have beer, wine, and mixed beverages available for sale to those over 21 years of age with ID.
• All vendors will have soda, water, and other beverages available as well.

Is smoking allowed?

• Smoking is prohibited at the Douglasville Town Green and GreyStone Amphitheater.

Can I bring a gas or charcoal grill?

• Grills are not allowed.

Where do we park?

• Public parking locations will be set up based on the need for each event.  Please check the individual event listing for details.
• Please use designated crosswalks to get to and from the Amphitheater.

Will FREE shuttles to the Amphitheater be available?

• Shuttle locations listed under Concert Transportation will have ADA buses available.
• Shuttles will run continuously.

Is there an Uber and Lyft drop-off/pickup area?

• Yes, see the Concert Transportation section of the website to locate the designated area.

Lost and Found

• Any items left behind after an event will be discarded if unclaimed by Monday afternoon at 5 PM (following the event).
• We are not responsible for anything left at the Amphitheater before, during, or after an event.
• Please be aware that the Amphitheater is an open park.
• For misplaced/lost items call 678-449-3280. Or e-mail rosados@douglasvillega.gov.

What if it rains?

• All City-sponsored events are rain-or-shine events, unless inclement weather rolls in.
• Check the GreyStone Amphitheater website or social media pages for delays or cancellations.
• You can bring personal-sized umbrellas, but they must be taken down as soon as the concert begins.
• Every effort will be made to put on the show including a delay in starting or pause in the show due to rain.

Can I rent the Amphitheater or Town Green Space?

• Yes, please call 678-449-3280 or e-mail rosados@douglasvillega.gov for rental information.
• Rentable space will be available beginning July 1, 2024.

IN CASE OF EMERGENCY, DIAL 911.