Water Service in the City of Douglasville is provided by The Douglasville-Douglas County Water and Sewer Authority. The Authority has several options for establishing new water service.

The Douglasville-Douglas County Water and Sewer Authority (“the Authority” or “WSA”) was created as an independent agency by the Georgia Legislature in 1985 by the purchase of the water and sanitary sewer services from both the City of Douglasville and the County. As such, it is not part of the City or County governments and, therefore, is not supported by tax dollars.WSA’s operating funds come from customer payments for the provision of drinking water, wastewater removal, and stormwater management services. Operation of the newly created Authority began on December 27, 1985.

WSA policies are set by a Board of Directors composed of seven members. Five of the Board members are interested, local residents appointed alternately by the City Council and Mayor of the City of Douglasville and the Douglas County Board of Commissioners and Commission Chairman to serve five-year staggered terms.The Mayor of the City of Douglasville and the Chairman of the Douglas County Board of Commissioners both serve as ex-officio voting members of the Authority.

The Board appoints the Executive Director who serves by contract.