Here is a checklist for business license renewals: 

All Business Licenses expire on December 31st. Renewals can be made online, by mail or in-person.

Submit in person and pay in person:

  1. You will receive your renewal form in the mail.
  2. Complete your renewal with the following information:
    • 2023 gross receipts.
    • Number of employees (including self).
  3. Forms and payment may be turned in Monday through Friday 8AM – 5PM at Douglasville City Hall Finance Department, 6695 Church Street Douglasville, GA 30134.
    • Accepted forms: Cash, money order, check and Visa, Mastercard, Discover, Amex.
    • Check payable to City of Douglasville.

Submit via mail and pay by mail:

  1. You will receive your renewal form in the mail.
  2.  Complete your renewal with the following information:
    • 2023 gross receipts.
    • Number of employees (including self).
  3. Mailed completed form to City of Douglasville, ATTN Finance Department, PO Box 219, Douglasville, GA 30133.

Pay by mail:

  1. Within 48 business hours of submitting your renewal form, you will receive an email notifying you that the Renewal Fee is now accessible.
  2.  Mail your check or money order (payable to the City of Douglasville) to City of Douglasville ATTN Finance Department PO Box 219 Douglasville, GA 30133

Submit via email and pay online:

  1. You will receive your renewal form in the mail.
  2. Complete your renewal with the following information:
    • 2023 gross receipts.
    • Number of employees (including self).
  3. Scan your completed form to ask-occtax@douglasvillega.gov.
  4.  Within 48 business hours, you will receive an email notifying you that the Renewal Fee is now accessible to pay online.

Online Payment:

  1. Log onto www.bsaonline.com.
  2. Create an account.
  3. Check your email asking you to verify your account.
  4. When asked, your municipality is City of Douglasville.
  5. Click online payments (on the left hand side) and then select business licensing payments.
  6. Search for your Business by either License Number, Business Name, or Address.
  7. Select your business.
  8. Look for the amount due in the bottom right.
  9. Select pay this license and enter your credit/debit card information.
  10. Once completed, you will receive an auto-generated confirmation email from the City of Douglasville.

Renewal request for information forms will not be accepted by fax.
An incomplete "Renewal Request for Information" will be returned and will delay processing of your business license. If you have any questions concerning the business license renewal process, please contact us at ask-occtax@douglasvillega.gov.

FAQs

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